Best Place To Stay In Santa Cruz, California – Riverside Inn & Suites


Rest and retreat in our clean and comfortable accommodations. Each of our rooms has a flat-screen TV with cable and HBO channels for you to watch your favorite shows. WiFi is also complimentary for you to upload your beach pictures to social media. A refrigerator and microwave are available for storing and preparing food and drink items. A full bathroom is equipped with fresh towels, complimentary toiletries, and a hairdryer. You are sure to have a restful stay with our air-temperature controls, superior mattresses, and plush pillows. Rest up for another exciting day in sunny Santa Cruz!


Our business guests will be pleased to discover our fax and copy services. There’s no need to worry about finding parking in the heart of Santa Cruz. A private lot is available free of charge! (Please note: one parking space per unit) Friendly and bilingual front desk staff members are available 24-hours a day. Please drop by with any questions or concerns. We look forward to making your stay with us a memorable and pleasurable experience.


Are you looking for a bite to eat? Be sure to check out these hot dining spots when you’re in town: Gilbert’s, Shadow Brook, Zachary’s Restaurant, and Olitas Cantina and Grill. There are many whimsical and exciting sites and attractions in Santa Cruz, like the Santa Cruz Beach and Boardwalk, Santa Cruz City Museum of Art and Natural History, Henry Cowell Redwoods State Park, Santa Cruz Municipal Wharf, Mystery Spot, and the Seymour Marine Discovery Center.

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Riverside Inn & Suites Features & Amenities

General Services

Heater Iron/Ironing Board Non Smoking Rooms Direct Dial Phones Free Parking High-Speed Internet Microwave Refrigerator Air Conditioned Family Rooms Hairdryer In-Room Coffee Multilingual staff Keurig coffee maker Cable TV Flatscreen TV

Business Services

Copy Service (Fees May Apply) Fax Service (Fees May Apply) Wireless High Speed Internet (Free)


No Pets Allowed (ADA Defined Service Animals Allowed)

Features for the
Overall Property

Signs on The Property Include Braille are Easy to Read and Free From Reflective Material Hotel corridors a minimum of 36” wide Key card reader positioned so persons who use wheelchairs may approach and operate the opener On-Site Designated Accessible Parking Service Animals Allowed At No Additional Charge Van Accessible Parking Wheelchair Accessible per ADA Standards 32 Inch Wide Openings to Common Areas Accessible Registration Check-in Counters/Other Counters Serving Guests Have A Lowered Portion No More Than 36" High or Has A Folding Shelf At 36" High To Allow Persons Who Use Wheelchair All hallways and corridors free of any steps or abrupt vertical level changes Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and entrance People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms Staff Has Access to Information About Guest Rooms WCAG Level 2.1 Website Wheelchair Accessible Route From The Accessible Parking Space To The Facility’s Entrance, Registration Desk, Guest Room, and Exterior/Interior Amenities Accessibility Equipment for The Deaf ADA Accessible Guest Room All sidewalks and walkways free of any objects that pose a hazard to persons with low vision Ground Floor Hotel Entrance Hotel Provides Proper Number of Accessible Parking Spots Including Van Accessible Spots Stipulated by ADA No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and guest room entry Registration Desk, Lobby, Guest Rooms, and Exterior/Interior Amenities are Accessible From The Public Sidewalk Staff is Trained to Offer Assistance to Ensure Accessibility Wheelchair Accessibility Throughout Guest Room and Guest Bathroom per ADA Standards Wheelchair Ramp Accessible Guest Rooms with 32 Inch Wide Openings All doorways to and within Accessible Guest Rooms are Wheelchair Accessible

Riverside Inn & Suites Policies

These are general hotel policies. Policies may vary per room type. Please check the accompanying room details accordingly.

Check in Time - 03:00 PM
Check out Time - 11:00 AM
Currency - USD ($)
Extra Child Cost - $10.00/Night
Extra Adult Cost - $10.00/Night
Cancellation Policy
48 hours
Policy Details

Please note that you will be charged at the hotel the day of your check in date, room charges are not levied at the time of booking.

We have a 48-hour Cancelation Policy. If you wish to cancel or modify a reservation, you must do so by 3 PM (local hotel time) 48-HOURS or 2 DAYS PRIOR TO YOUR ARRIVAL DATE. If you cancel or modify your reservation post the expiration of the Cancelation Period or you fail to show up, a no-show charge will be levied on your credit card for one full night plus tax. Failing to call or show before check-out time after the first night of a reservation will result in the cancelation of the remainder of your reservation. Early departures are considered last-minute cancelations and are non-refundable.  Holidays & special events are subject to seasonal rates. Non-refundable reservations cannot be canceled or modified - the total reservation amount will be charged in case of cancelation or no-show. The hotel reserves the right to cancel your reservation. By Booking Online, you have received our best rates. Online Web rates cannot be combined with any other offers (discounts) or specials.  Invalid or declined credit cards will lead to a false reservation and will be canceled unless the guest has contacted the Inn for arrangements. The hotel will not be responsible for alternative accommodations. Email cancelations are not accepted.

*Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM.

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

Mandatory Property Fees: You will be asked to pay the following charges at the property.

A damage deposit of USD 200 is required. The property charges this 3 days before arrival. This will be collected by credit card.  Your deposit will be refunded in full by credit card, subject to an inspection of the property. You should be reimbursed within 14 working days of check-out.

A service fee $6.00 plus tax per night.

We accept NFC Mobile payments as a method of payment during check in.

***Free parking on-site is limited and there is a 1 car per unit limit. Each room/suite is considered one unit.***


Riverside Inn & Suites is a family-friendly and budget accommodation, showcasing clean and comfortable rooms and suites with first-class amenities. Our property also features complimentary parking, free WiFi, and an around-the-clock front desk. Please note we have limited parking - 1 space per room/suite. 


Riverside Inn & Suites offers the following services: fax/photocopying, housekeeping, vending machines, and bilingual staff members.

Guest Parking

Free parking is available on-site. Please note: one parking space per unit. (Each room/suite is considered a unit.) 


High-speed internet access is available free of charge.

Children and Extra Beds

Children of all ages are welcome. Those 18 years of age and older are considered adults. There is no capacity for extra cribs or beds.


Pets are not allowed to stay at our accommodation. ADA Defined animals are welcome.

Accepted Payment Methods

Visa, MasterCard, American Express, Discover, Cash. This hotel reserves the right to pre-authorize credit cards prior to arrival.

Terms & Conditions

This property is privately owned, and the management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or for loss of money, jewelry, or valuables of any kind. Once checked in, no cancelations. All linens are inventoried: missing or damaged linens will be charged. Any damages to the hotel property will be charged an additional fee upon assessment. Any damages to the hotel property will be charged an additional fee upon assessment.  ABSOLUTELY NO-SMOKING. There is no smoking in the guest rooms.  If anyone in the guest's party smokes in the guest room, or any non-designated smoking areas, the guest hereby expressly authorizes hotel management to charge the credit card a minimum cleaning fee to reimburse the property for the additional cost of cleaning a guest room.  NO PETS ALLOWED.  Any guest who violates the pet policy will be charged a cleaning fee.  If your reservation has been paid in advance or you elect to pay by cash, a security deposit via credit card will be required upon check-in and will be charged in the event that damages outlined herein occur. The hotel takes a credit pre-authorization but does not accept cash deposits. Government-issued photo identification and a credit card are required at check-in for payment and incidental charges. Any misuse or damages to the guestroom or facilities will be the sole responsibility of the registered guest. Special requests are subject to availability upon check-in and may incur additional charges.